IT Technician

Help the senior sales team with client acquisition. You’ll use a range of sales and marketing tools to open the sales cycle, working closely with Account Executives to target the right prospects and set up meetings. IT experience is a plus, not a requirement, a basic understanding of and desire to learn IT is what matters. Responsibilities

• Create and execute outreach using existing and emerging lead-generation methods.
• Work with the sales team to identify new markets and growth opportunities.
• Plan and attend relevant trade shows and expos.
• Initiate contact with prospects via cold outreach and inbound marketing inquiries.
• Qualify interest, build relationships, and uncover business needs.
• Move qualified leads through the funnel and hand off to senior sales., * Attend client meetings and ensure timely, accurate delivery of orders.
• Work with the sales team to identify opportunities for growth.
• Plan and attend relevant trade shows and expos.
• Build relationships that surface client needs and drive renewals.

• Move projects and opportunities through the funnel., A detail-oriented, organized technician supporting our growing Managed Services business. You’ll configure and troubleshoot systems, provide hands-on support, and help run one-time and ongoing IT projects and customer orders. Responsibilities

• Configure, install, and set up new computers.
• Troubleshoot technical problems across software, hardware, networks, and OSes.
• Prepare and package orders and accessories for shipment; ensure timely fulfillment.
• Test automated workflows and integrations with other systems.
• Restock, reorder, and record inventory; order equipment for IT projects.
• Coordinate internal and external resources to meet project deadlines.

• Outgoing self-starter with high autonomy and a “get the job done” mentality.
• Ability to ask probing questions to uncover business needs.
• Bachelor’s degree preferred but not required.
• Prior IT sales experience desired but not required., A mid-level role focused on client retention and success, no cold outreach required. You’ll ensure on-time service delivery and an excellent customer experience, working closely with senior management and the senior sales team. IT-industry experience is required., * Experience in the IT field is required.
• Outgoing self-starter with high autonomy and a “get the job done” mentality.
• Bachelor’s degree preferred but not required.
• Prior IT sales experience desired., * 1-2 years as an IT Technician or in a relevant role.
• Hands-on experience installing and maintaining computer systems.
• Well-versed in O365, Smartsheet, G-Suite, and similar tools.
• Bachelor’s degree in a related field preferred (experience may substitute).
• Strong attention to detail and an upbeat, customer-friendly attitude.

What we offer.

401(k) with company matching Health, dental, and vision insurance Disability insurance Paid time off Commission / performance pay Employee referral program