IT Asset Shipping Specialist

· Manage/liase with shipping vendor(s) to ensure procedures are being followed and requirements are met

· Reconcile serial numbers, inventory lists, seals/tags all documentation, upon drivers’ departure from pickup location and arrival at delivery site

· Coordination of site contacts’ availability, monitoring progress of the shipment by tracking, chain of custody, GPS updates, confirming ServiceNow tickets/TASKs are updated appropriately/sufficiently, etc.

· Create and maintain operational procedures for shipping vendor(s) to reference and/or instructions for drivers to follow

· Establish and continuously update WSS operational processes that align with the Firm’s policies and procedures

· Excellent teamworking skills, capable of working effectively across a variety of IT and business groups across the Firm

· Ticket & quality management, management reporting (event completion, volume trends, etc.) and self-auditing is a component of this role

· Asset tracking, data entry supporting the secure shipping activities, as well as assisting the larger Asset team in tasks, during down / low volume secure shipping request periods, will be part of the daily activities

Candidate(s) for these role(s) are expected to manage the overall technology asset secure ship process, working directly with Firm’s approved shipping and logistics vendors. Secure shipping requirements may include asset serial number verification, packaging (e.g. security tape, seals, etc.) compliance, GPS monitoring, capturing of evidence, etc. In addition, ticket management, coordination with internal and external parties, development/maintenance of best practices will be a core part of the day-to-day duties for this team.

Candidate(s) will be required to drive operational efficiencies, leverage tools, create dashboards and management reporting, as needed.

Candidate(s) may also be required to have flexible work hours - this can include after business hours and/or weekends, in order to be available to manage a secure shipping event that cannot be completed within a normal business day.

The individual(s) should have both technical and communication (written and verbal) skills and exhibit keen attention to detail. Must have excellent organizational and time management skills to manage multiple streams of work. Knowledge of Microsoft Excel is required and experience with an ITSM ticketing system would best position this candidate(s) for success.

Professional development assistance, 401(k), Health insurance, Vision insurance, Dental insurance, Life insurance, Career development plan Full-time 665 Howard Avenue, Somerset, NJ 08873, * 401(k)

• Dental insurance
• Health insurance
• Life insurance
• Professional development assistance
• Vision insurance