IT Support Field Engineer

As a key person within the team infrastructure no two days will be the same and you will have input to a wide variety of projects.

What will you be doing?

· Liaising with clients and providing on-site support, installations, maintenance and upgrades

· Installation and maintenance/testing of Cat 5/6 cabling

· Hosted VOIP setup & installations including roll out of phone systems, handsets and door entry systems (3cx)

· CCTV Installations

· Installations of networking equipment

· Responding to faults and replacing equipment

· Servicing and upgrading of IT products and services

· Working hours - Monday-Friday 8.30am-5pm

· Part of 24/7 on call rota

· Occasional requirement to attend our datacentres in Chester and Leeds

· Continuous learning, undertake training on bespoke software and hardware partnerships that the company has

As a customer focused business, we are looking for our field engineers to be a representation of the company culture always ensuring we are offering the customer what is best for their needs and requirements

· Previous experience within a similar role within an MSP environment and field work

· Experience installing hosted VoIP including 3cx, Yeastar

· Experience with Microsoft cloud-based services, including 365, SharePoint, OneDrive and Teams and MS Office Suite

· Networking/Routing/Firewall experience

· Project experience of network design, implementation and troubleshooting

· Full clean driving license for use of the company vehicle, at times you may need to use your own vehicle, mileage can be reclaimed, * GCSE or equivalent (preferred), * Technical support: 2 years (preferred)

• Customer support: 2 years (preferred)

· Even though we have been established for many years the business has great expansion plans for 2026

· Collaborative and team playing culture with the autonomy to manage your work when on site

· Opportunity for continuous personal development

· Competitive Salary

· Team pay day lunch on us

· Your birthday off on us

· Snacks and refreshments stocked for team to help themselves

· Employee health package

· Employee Recognition High5! Reward Scheme

· Company Pension scheme

· Company Van and/or business mileage reclaimed for own vehicle use

· 20 days holiday plus bank holidays and additional holidays with length of service

The above is simply a brief overview of the position and the business for more information please apply or contact us to discuss further. We are a direct employer, no agencies please.

No agencies

Job Types: Full-time, Permanent

Pay: £28,000.00-£32,000.00 per year

Benefits:

• Additional leave
• Company pension
• On-site parking
• Private medical insurance

As an established and expanding IT Services company, we are looking for a Field Engineer to join our team. You will be working from our modern offices in a rural setting on the outskirts of Chester (just off the A55) as well as travelling to client premises mainly throughout the Northwest region and on occasion throughout the UK.