Helpdesk Administrator

Total Facilities
Bracknell, UK
3 months ago

Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Compensation
£29,120.0
Working hours
Regular working hours
Job source

Tech stack

Microsoft Office Data Logging

Job description

  • My client is looking for an experienced Helpdesk Admin to join the team. Responsible for the end to end administration process for the Shutdown Planning team. Facilitating the coordination of shutdowns and liaising with contractors to schedule PPM, reactive and emergent works within critical buildings. Raising of permits and the accurate translation of contractual and operational demands., Mon - Fri 8am - 5pm
  • Reactive works
  • Prepare, review, and manage quotations for extra works, ensuring accuracy, competitiveness, and timely submission.
  • Liaise with suppliers and contractors to confirm scope of works, obtain pricing, and agree delivery timescales.
  • Coordinate approved works, including scheduling, monitoring progress, and ensuring completion within agreed timelines.
  • Manage Authority-to-work requirements, ensuring all documentation and approvals are in place prior to works commencing.
  • Closing down PPMs
  • Booking engineers
  • Liaise with the client and building officers to schedule planned maintenance, shutdown and emergent works
  • Prepare and send out requests for quotations to subcontractor
  • Instruct, schedule and coordinate subcontractor visits to site
  • Responsible for logging reactive tasks received by internal colleagues and customers
  • Identification of the most appropriate solution to the client request within the contractual process.
  • Actively carry out task management
  • Preparation, download and circulation of management reports as and when required
  • Liaise with subcontractors to obtain completion documentation and upload into system.

Requirements

Do you have experience in Office experience?, Do you have a GCSE?

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on indeed.com

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

2:50 min

Electronic diagnostic software tools and factory production flashing

Denis Grahovac · WWC 2021

2:12 min

Empowering enterprise engineering through open source program offices

Cédric Gégout Cédric Gégout +4 · WWC Europe 2026

1:10 min

Exposing sensitive information through partial search logs

Dennis Schulz Dennis Schulz +1 · WWC Europe 2026

2:36 min

Structuring organizational governance for responsible AI initiatives

Rebekka Weiss Rebekka Weiss +1 · WWC 2025

1:21 min

Identifying types of work suitable for automation

Clemens Schwaiger · LIVE

1:56 min

Discovering incidents using logs, metrics, and traces

Nele Uhlemann · WWC 2023

Videos

See all

Related articles

See all