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World Congress 2025 • Aug 20, 2025 • Session details

Quality of Hire - Measuring The Impact of Talent Acquisition

Martha Sáenz

Rapid organizational growth at Uber exposed costly hiring biases. Discover how their team transformed talent acquisition into a strategic framework directly tied to bottom-line growth.

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#1 about 3 min

Identifying gaps and biases in hiring processes

Unaligned expectations between managers and unstructured interviews create significant inconsistencies in hiring outcomes.

#2 about 2 min

Defining quality of hire and standardizing assessment

Creating a universal approach to candidate evaluation prevents disjointed candidate experiences and poor standardization across regions.

#3 about 4 min

Testing the quality framework within sales teams

Piloting the program in revenue-generating roles highlights the financial cost of poor performance and misaligned competencies.

#4 about 3 min

Building success profiles and standardized interview toolkits

Interviewing top performers forms the baseline for customized online pre-assessments, standardized questions, and business case templates.

#5 about 6 min

Securing leadership sponsorship and internal stakeholder alignment

Demonstrating the revenue impact of hiring inefficiencies builds essential trust and necessary operational alignment between HR and TA.

#6 about 4 min

Measuring the impact of talent acquisition updates

Tracking early performance indicators and six-month check-in surveys reveals true candidate conversion rates and long-term organizational success.

#7 about 2 min

Overcoming change management pitfalls during framework rollout

Investing time in structured enablement ensures hiring managers and recruiters adopt new assessment methodologies seamlessly.

#8 about 2 min

Evaluating preliminary hiring data and framework results

Analyzing initial metrics proves that standardizing pre-hire assessments increases recruiter productivity, lowers attrition, and builds manager trust.

Matching moments

3:12 min

Addressing common challenges and inefficiencies in talent acquisition

Kobi Kobi +1 · WWC 2025

7:09 min

Leveraging tools to standardize the recruiting process

Inna Busnita Inna Busnita · WWC 2024

4:00 min

Shifting focus from recruiting volume to business impact

Christian Wastlhuber Christian Wastlhuber · WWC 2025

3:19 min

Weighing talent acquisition dichotomies and modern industry trends

Rudi Bauer Rudi Bauer +1 · Cappuccino with HR

1:11 min

Prioritizing efficiency metrics in modern talent acquisition

Bill Boorman Bill Boorman · WWC 2025

4:13 min

Empowering the recruiting team through transparency and training

Christian Wastlhuber Christian Wastlhuber · WWC 2025

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