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World Congress 2022 • Jun 15, 2022

Empathy: The secret sauce of Resilience

Malin Litwinski

In production, all assumptions come to die. Discover how treating system failures like shared escape rooms rather than ticking bombs uses empathy to build a resilient engineering culture.

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Matching moments

2:05 min

Cultivating a learning-focused and empathetic engineering culture

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3:00 min

Identifying examples of system resilience and fragility in technology

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3:23 min

Second-order cultural effects of practicing chaos engineering

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2:38 min

Fostering team resilience amidst continuous technical requirement changes

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2:20 min

Shifting engineering culture toward confident game days

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