Working Student IT Support - Digital Workplace

You will join the Digital Workplace team at MOIA, which connects the workforce through digital technologies and the best-in-breed workplace solutions. We have MDM in place, using Okta for identity management and Microsoft 365 and Slack to collaborate. We run everything in the cloud, avoid on-premises hardware, and we use SSO and MFA for all services wherever possible. This IT infrastructure provides a solid foundation for growth., * Support day-to-day IT requests and questions in our Hamburg office.

• Assist with newbie onboarding and offboarding.
• Contribute to Digital Workspace projects.
• Monitor the IT Support queue for requests and resolve arising IT issues and questions.
• Help with the audio-visual setup of bigger hybrid meetings and events., Are you curious, motivated, and eager to learn? So are we! Our student community is made up of around 30 passionate individuals based in Hamburg and Berlin. We come together every quarter to exchange ideas, share exciting projects from our daily work, and simply enjoy each other's company-whether it's a deep dive or a relaxed coffee chat.

As a student or intern at MOIA, you'll take on meaningful, high-impact projects that contribute directly to our mission. You'll collaborate closely with your team, who will support you in setting goals, offer mentorship, and help you grow both professionally and personally.

Want to see what it's like? Check out our blog post for a behind-the-scenes look.

Do you have experience in macOS?, Do you have a Master's degree?, * You are currently enrolled in a full-time Bachelor's or Master's program.

• To support your personal development and for you to take ownership of projects and processes, you should be enrolled for at least one year.
• Previous experience with at least one of our key tech areas (Okta, MacOS, Jamf, M365, Atlassian suite).
• Familiar with troubleshooting software and hardware issues in the MacOS / Apple environment .
• Approachable, enjoys helping others with a solution-oriented attitude.
• Motivated to learn and not afraid to offer ideas and try new approaches.
• Fluent in written and spoken English (C1) and German (B2).
• Experience using Microsoft Teams for video conferencing and hybrid events is a plus.

• Competitive salary (including bonus)
• Hybrid work setup: Work from home or one of our offices - you and your team decide how often to meet, blending flexibility with collaboration!
• Flexible working hours and the possibility of flexible work arrangements depending on your needs (parenting, care work, volunteering, etc.)
• Budget and monthly expense allowance for home office setup
• Possibility of remote work from outside Germany for up to 6 weeks per year from over 35 countries - learn more in our blog!
• Public transport ticket (fully subsidized "Deutschlandticket") for commuting and travelling throughout Germany and discount on MOIA rides
• Subsidized fitness club membership or bike leasing
• Learning environment with continuous learning days, job rotation, trainings and workshops, coaching, conferences, books, and language classes
• Mental health support, 1:1 sessions with external professionals and mental unload workshops
• 30 vacation days, sabbatical and unpaid leave option
• Relocation support with service provider (visa, administration, etc.)
• Dog-friendly offices

For student & internship positions, we have an adjusted set of benefits. You can find them here.

We are a young and innovative mobility company aspiring to change people’s lives by re-imagining urban mobility. MOIA is developing a radically new shuttle-on-demand service that will bring affordable, clean and convenient mobility to everybody and make cities a better place to live.

Running as an independent company under the umbrella of the Volkswagen Group, we are able to utilize the resources and know-how of a global corporation – while being an agile, experimental and team-spirited start-up.

Our fast growing team in Berlin and Hamburg has a human-centered perspective on mobility and is focusing on one goal: Be one of the leading global mobility-service-providers by 2025.

Sounds exciting? We are looking for bright minds who want to join us on this exciting and challenging journey. Become the next member of our diverse, inspired and highly skilled team!