Tech Support Specialist Portuguese & English (P)

Are you passionate about technology and helping others? Join our team as a Tech Support Specialist and become part of a global leader in software solutions!

You´ll be providing top-quality technical support for one of the worlds most innovative software companies guiding users, solving technical challenges, and learning every day from the best in the business., * Deliver exceptional customer and technical support in Portuguese and English, ensuring every user feels heard and supported.

• Troubleshoot and resolve issues related to Cloud technologies and Microsoft products (Office, Outlook, OneDrive, Exchange, SharePoint, Windows, and more).
• Use your critical thinking and problem-solving skills to identify solutions quickly and efficiently.
• Handle each interaction with empathy, patience, and professionalism creating a positive experience for every customer.

• Strong communication skills in Portuguese and English (advanced level).
• Previous experience in technical support or IT-related roles.
• Knowledge of Microsoft Cloud products and related technologies is highly valued.
• A proactive, curious mindset and a genuine interest in technology and people.