Support Engineer

Support engineer For our client we are looking for a support engineer. In this position you will provide support to customers, where you get a lot of time and authority to help them the best you can. Do you always go the extra mile for the customer? Then you are the right candidate! Is this the job opening for you? Then apply immediately! Fill in the link to your LinkedIn profile directly here. Then we will contact you soon! - place Netherlands - alarm 40 hours - description IT staffing - school Mbo+/hbo The job As a support engineer, you are the customer's first point of contact for IT. All technical issues come to you. You strive to solve them in the best possible way. You find it important to solve the customer's problem as quickly as possible so that they are satisfied with your support. If something is outside your area of expertise, you involve the right colleagues to work it out together. In this way, you immediately learn how to solve it yourself in the future. - You will

work with commonly used technologies in the market, such as Microsoft Server, Office 365, EndPoint Manager (Intune), Azure, Citrix, Ivanti and SafeNet - You identify and record changes for your management colleagues - You are part of a team: if you see that the number of waiting people is rapidly increasing, you jump in as soon as you can - You continue to communicate well with (internal) customers, third parties, vendors, solution groups and service managers - You maintain work instructions and support internal colleagues with questions Your profile - Completed MBO IT (or similar) level 3 or 4 education, but we are also open to non-graduates (as yet) - Preferably some experience in a service-orientedIT) environment - Interest in IT - You put the customer at the center of finding solutions - You keep an overview and shift gears quickly - You are empathetic and can listen with understanding, allowing you to prioritize a report appropriately - You ha...