Support Engineer

Acknowledge Benelux
Waalre, Netherlands
21 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate

Job location

Waalre, Netherlands

Tech stack

Microsoft Windows
Software Documentation
Monitoring of Systems
Network administration

Requirements

As a workplace administrator, no day is the same. Your responsibilities range widely from neatly tucking away cables to fully setting up an online workplace with Microsoft 365. You offer user support via e-mail, telephone and on location. In this, you work closely with the service desk and the system and network administrators . Users no longer have to worry about their work grinding to a halt with you around! - You provide onsite support work to (end) users - You maintain hardware and software - You make (virtual) workstations ready for use and maintain and manage them - You advise stakeholders regarding improvements or new functionalities - Completed level 3 mbo education in IT(or similar) - Two years of relevant work experience - Interest in IT - You have good communication skills - You make contact easily - You are analytically minded - You have good organizational skills Is this the job opening for you? Then apply immediately! Have you become interested in this challenging secondment assignment? Apply directly using the button below. Would you prefer to speak to one of our recruiters? Call on 040 254 44 30 or email people@acknowledge.nl. Is this the job opening for you? Then apply immediately! As a system administrator, you are responsible for second- and third-line IT support. Thus, you offer support to your first-line support colleagues. In this independent role, you analyze business-critical problems or questions and quickly convert them into a practical solution. In addition, you proactively manage our client's IT by responding appropriately to event messages from monitoring systems. In addition, you provide support in the analysis of information from incident registration as part of the problem management process. This way recurring disruptions (with high impact) are structurally solved and even prevented. - Keeping system documentation up to date - Communicate with third-party vendors, suppliers, solution groups and ...

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