IT Support Specialist
Role details
Job location
Tech stack
Job description
An_ IT Support Specialist _plays a vital role in ensuring that all technology systems within a company operate smoothly, supporting both employees and infrastructure., An IT Support Specialist provides technical assistance to internal users by diagnosing and resolving hardware, software, and network issues to maintain system performance and productivity., Diagnose and resolve computer hardware, software, and networking issues.
Install, configure, and maintain systems, networks, and peripheral devices.
Manage user accounts, email systems, and ensure data backups and recovery.
Respond to IT support requests and document solutions and processes.
Maintain security measures, monitor vulnerabilities, and install system updates.
Provide user training and create help guides or FAQs.
Track IT inventory and manage asset procurement for the organization.
Requirements
Do you have experience in macOS?, Do you have a Bachelor's degree?, Strong troubleshooting, problem-solving, and communication skills.
Proficiency with operating systems such as Windows, macOS, and Linux.
Understanding of networking fundamentals (DNS, IP, DHCP, routers).
Experience with IT helpdesk tools and ticketing systems.
Bachelor's degree or certification in Computer Science, Information Technology, or an equivalent qualification (Certificate IV or Diploma in IT in Australia).
Benefits & conditions
Working as an IT Support Specialist often comes with a mix of professional growth, financial rewards, and work-life advantages:
Job Stability: IT support roles are consistently in demand across industries as technology is essential to business operations.
Skill Development: Opportunities to upskill in networking, cloud management, and cybersecurity.
Career Advancement: Can lead to senior technician, network administrator, or IT management roles.
Remote/Hybrid Work Options: offer flexible arrangements due to the digital nature of the work.
Health, Insurance, and Tech Perks: Benefits include healthcare coverage, paid leave, professional development allowances, and access to company technology.
Join our growing team!
Soort dienstverband: Fulltime, Parttime, Uitzicht op vast, Vaste baan, Betaalde opleiding / bbl, Bepaalde tijd Contractduur 24 maanden
Salaris: €33.000,00 - €59.500,00 per jaar
Verwacht aantal uur: 40 per week
