IT Support Specialist
Role details
Job location
Tech stack
Job description
An IT Support Specialist/Technician plays a vital role in ensuring that all technology systems within a company operate smoothly, supporting both employees and infrastructure., * An IT Support Specialist provides technical assistance to internal users by diagnosing and resolving hardware, software, and network issues to maintain system performance and productivity., * Diagnose and resolve computer hardware, software, and networking issues.
- Install, configure, and maintain systems, networks, and peripheral devices.
- Manage user accounts, email systems, and ensure data backups and recovery.
- Respond to IT support requests and document solutions and processes.
- Maintain security measures, monitor vulnerabilities, and install system updates.
- Provide user training and create help guides or FAQs.
- Track IT inventory and manage asset procurement for the organization.
Requirements
Do you have experience in macOS?, Do you have a Bachelor's degree?, * Strong troubleshooting, problem-solving, and communication skills.
- Proficiency with operating systems such as Windows, macOS, and Linux.
- Understanding of networking fundamentals (DNS, IP, DHCP, routers).
- Experience with IT helpdesk tools and ticketing systems.
- Bachelor's degree or certification in Computer Science, Information Technology, or an equivalent qualification (Certificate IV or Diploma in IT in Australia).
Benefits & conditions
- Working as an IT Support Specialist often comes with a mix of professional growth, financial rewards, and work-life advantages:
Job Stability: IT support roles are consistently in demand across industries as technology is essential to business operations.
Skill Development: Opportunities to upskill in networking, cloud management, and cybersecurity.
Career Advancement: Can lead to senior technician, network administrator, or IT management roles.
Remote/Hybrid Work Options: Many organizations offer flexible arrangements due to the digital nature of the work.
- Health, Insurance, and Tech Perks: Benefits include healthcare coverage, paid leave, professional development allowances, and access to company technology.
Join our growing team!
Soort dienstverband: Fulltime, Parttime, Vaste baan, Stage, Bepaalde tijd Contractduur 12 maanden
Salaris: €38.000,00 - €71.000,00 per jaar
Verwacht aantal uur: 40 per week
