1st Line IT Support Technician
1 Hr Ago By Invigorate Recruitment
1 month ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
£ 27KJob location
Tech stack
Microsoft Windows
Apple Mac Systems
Remote Desktop Services
User Accounts
Job description
As the 1st Line Support Technician, you will work on a variety of projects with a small team allows team members to get involved and make a real difference in the company., * Capturing, managing and completing IT support tickets
- Answering phone and providing support (can be remote desktop support)
- Research/Quoting/Ordering of IT equipment
- Updating and maintenance of IT equipment and networks
- Drop-off/Pick-up of equipment and supplies for multiple-departments
- Fault finding and diagnostics
- Hardware maintenance & upgrades
- Managing user accounts across various systems
- QA Testing of new systems
Requirements
They are seeking an enthusiastic and passionate person to join their Digital team as a 1st Line Support Technician., * Good communication skills; both verbal and written
- Extremely organised
- Experience in Windows & Mac OS
- Knowledge of Unix/Linux is preferable
- Ability to research problems independently and offer solutions
- Clean driving licence, * IT Helpdesk
- IT Technician
- 1st line Support
