Desktop Support Engineer
Hibrant Ltd
Bicester, United Kingdom
21 days ago
Role details
Contract type
Temporary contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Junior Compensation
£ 68KJob location
Remote
Bicester, United Kingdom
Tech stack
Microsoft Windows
Microsoft Active Directory
Apple Mac Systems
Business Software
Linux
Information Technology Operations
Microsoft Office
Network Connections
Peripherals
Information Technology
Laptops
Operational Systems
User Accounts
Job description
We are looking for a skilled Desktop Support Engineer to provide technical assistance and support for computer systems, hardware, software, and networks. You will serve as the first point of contact for end-users and ensure smooth IT operations across the organization. Responsibilities
- Provide first- and second-line technical support for desktops, laptops, printers, and mobile devices.
- Install, configure, and troubleshoot operating systems (Windows/macOS/Linux) and business applications.
- Maintain and support IT equipment, peripherals, and network connectivity.
- Manage user accounts, permissions, and access within Active Directory and Office 365.
- Monitor and respond to support tickets, ensuring timely resolution.
- Assist with system upgrades, patches, and security updates.
- Document technical issues, resolutions, and IT procedures.
- Collaborate with IT teams to support larger infrastructure or project needs.
Requirements
Good communication skills
