Desktop Support Engineer
Hibrant Ltd
Brighton and Hove, United Kingdom
28 days ago
Role details
Contract type
Temporary contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
£ 47KJob location
Brighton and Hove, United Kingdom
Tech stack
Microsoft Windows
Microsoft Active Directory
Apple Mac Systems
Software Applications
Data Security
Information Technology Operations
Microsoft Office
Remote Access Technology
Software Systems
Operational Systems
User Accounts
Job description
We are looking for a skilled Desktop Support Engineer to provide technical assistance and support to our employees. You will be responsible for installing, maintaining, and troubleshooting hardware and software systems to ensure smooth IT operations., * Provide technical support for desktop, laptop, and peripheral devices.
- Install, configure, and maintain operating systems and software applications.
- Diagnose and resolve hardware, software, and network issues.
- Set up new user accounts, permissions, and passwords.
- Maintain inventory of IT equipment and software licenses.
- Escalate unresolved issues to higher-level IT staff or vendors when needed.
- Support remote users via phone, chat, or remote access tools.
- Ensure data security and compliance with company IT policies.
Requirements
Do you have experience in macOS?, * Proven experience as a Desktop Support Engineer, IT Technician, or similar role.
- Strong knowledge of Windows and macOS operating systems.
- Familiarity with Active Directory, Office 365, and remote support tools.
- Excellent troubleshooting and problem-solving skills.
- Good communication and customer service skills.
