E-Commerce Executive

You'll manage our online store, ensuring customer's experience is seamless and engaging. You'll work closely with the owner who has a wealth of experience in branding, e-commerce and design, and drive performance across products, promotions, and manage the day to day operation. We are currently a small team so this role will suit someone who is able to organise their day, work independently when required, and cooperate with store staff and suppliers., * Manage product listings, pricing, descriptions, images, and stock updates across e-commerce platform. We use Woocommerce / Wordpress.

• Pick and pack daily customer order & deal with couriers
• Receive deliveries from suppliers and put away
• Review inventory and stock accuracy
• Create stock transfers to our store and coordinate with store staff
• Manage our stock room organisation and upkeep
• Track sales performance and produce regular reports on KPIs and conversion metrics
• Handle customer service queries and returns promptly and professionally
• Support marketing and creative initiatives with accurate product and brand information
• Monitor competitor activity and market trends

Do you have experience in WordPress?, * 1-3 years' experience in an e-commerce or digital marketing role is preferred but not essential

• Strong understanding of e-commerce platforms (WooCommerce, or similar)
• Confident using analytics tools and reporting to understand stock / sales performance
• Strong work ethic to meet daily deadline and ensure operational efficiency
• Customer oriented and familiar with pick/pack operations and the need for accuracy and presentation
• Excellent attention to detail, organisation, and copywriting skills
• Managed inventory before and familiar with stock checks / analysing anomalies
• Proactive and able to work both independently and as part of a small team
• Continuous improvement mindset
• Bonus points for: photography, graphic design, or CRM/email marketing experience

• Employee discount
• Flexitime
• Store discount
• Work from home

We're Godshot studio, a physical concept space in Shawlands with a growing online sales channel focused on lifestyle products, fragrances and speciality coffee. Our online presence is expanding, and we're looking for an organised, creative and data-savvy E-Commerce Executive to help managed daily orders, expand our online offering and improve our brand reach.