Application Support Specialist

As part of the Application Support team, you will play a key role in ensuring smooth deployment and optimisation of in-house applications used by both internal stakeholders and external clients. Your work will involve:

• Testing, rolling out and supporting new and updated systems developed internally.
• Creating clear and user-friendly documentation and guides.
• Managing application control parameters and ensuring reliable day-to-day operation.
• Logging and tracking bugs or enhancement requests, and collaborating closely with the development team to drive improvements.

• Strong understanding of IT systems from an end-user and business process perspective.
• Confident working in a Windows and Microsoft Office environment.
• Curious, analytical and eager to learn new systems and technologies.
• Experience of writing user documentation
• A clear communicator who can work effectively with users, developers and infrastructure colleagues.
• Calm under pressure, methodical in approach, and committed to accuracy and structure.
• A true team player with a helpful and professional attitude.
• Must be able to obtain a positive security clearance for port-related operations., If youre looking for a role where you can combine technical expertise with real operational impact and enjoy working within a supportive, international team this could be an excellent next step.

Permanent | Competitive salary + benefits | Hybrid flexibility (One day in the office), £40,000 - £45,000