Application Support Analyst
Network IT Recruitment
Worcester, United Kingdom
27 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
£ 38KJob location
Worcester, United Kingdom
Tech stack
Linux
SQL Databases
Job description
An Application Support Analyst is now sought by a leading software Company to join their dedicated 2nd line application support team, supporting a broad customer base on a daily basis.
The role will involve picking up tickets passed by the 1st line team. Working to a 75% resolution rate the team are supported by the inhouse development team.
To be successful the Application Support Analyst will need a combination of industry knowledge and so basic technical skills.
Requirements
- An understanding supply chain process
- An understanding of warehouse and distribution process
- Previous ERP support experience
- A basic understanding of SQL and running SQL scripts
- A basic knowledge of Linux
- A basic knowledge of applications and integration
- Excellent written and verbal communication skills
