Business Systems Manager

The Business Systems Manager will be responsible for supporting the organization's core business systems, ensuring they are fit-for-purpose, efficiently integrated, and aligned with business goals. This role will support the management, development, and implementation of new systems and upgrades, while driving continuous improvement, data integrity, and user adoption., * Systems Management

• Oversee the day-to-day operation and maintenance of core business systems (e.g. CRM, HR, Finance, and other enterprise applications).
• Ensure system availability, reliability, and security.
• Support the development and ongoing maintenance of a robust applications catalogue and architectural documentation outlining integration points and data flows.
• Support the scaling of the overall corporate technology support model according to light ITIL standards.
• Ensure best practices are embedded in system support, quality assurance, data quality, configuration/development, enablement and documentation.
• Support management of vendor relationships and service level agreements.
• Configure and maintain core business systems in line with business requirements.

• Implementations & Projects

• Support, and, where needed, lead the planning, coordination, and delivery of system implementations, upgrades, and integrations.
• Support, and, where needed, drive PoCs/trials of new AI tools to leverage across internal processes.
• Work with stakeholders to gather requirements, define project scope, and ensure successful delivery on time and within budget.
• Develop testing, training, and change management strategies to support smooth adoption.
• Support and/or lead the integration of acquisitions onto the Cube systems ecosystem.

• Process Improvement & Optimization

• Analyse business processes and identify opportunities to streamline through technology.
• Play a key role in driving Cube's AI agenda: Champion and support the use of AI across internal business processes.
• Recommend enhancements and solutions that improve efficiency and user experience.

• Leadership & Support

• Provide training and support to users across the business.
• Support the head of business systems in all BAU tasks and projects as required, including engaging with key internal stakeholders to understand business requirements.

• Governance & Compliance

• Maintain data integrity, security, and compliance with regulatory requirements, including ISO27001 and GDPR.
• Monitor and enforce system policies, procedures, and standards.

The ideal candidate will have strong technical knowledge combined with core business process understanding and excellent project management skills., * Extensive experience in business systems management, systems implementation, or IT project management.

• Strong knowledge of enterprise applications such as ERP, Marketing automation, CRM, HRIS, CLM, or Finance systems. (e.g. Salesforce, Gong, HiBob, NetSuite, DocuSign CLM).

• Demonstrated success in delivering system implementations and upgrades.

• Excellent commercial acumen and understanding of business processes (finance, HR, operations, marketing or sales).

• Experience managing a highly integrated Cloud environment and embedding architectural design principles. (Experience with middleware such as Workato, Mulesoft etc).

• Strong project management skills (Prince2, PMP, or Agile certification desirable).

• Exceptional problem-solving, analytical, and communication skills.

• Ability to work collaboratively across teams and manage multiple stakeholders.

• Experience of working in a fast-paced organisation which has experienced hyper growth through acquisition and organically.

Interested?

If you are passionate about leveraging technology to transform regulatory compliance and meet the qualifications outlined above, we invite you to apply. Please submit your resume detailing your relevant experience and interest in CUBE.

CUBE are a global RegTech business defining and implementing the gold standard of regulatory intelligence for the financial services industry. We deliver our services through intuitive SaaS solutions, powered by AI, to simplify the complex and everchanging world of compliance for our clients. Why us? CUBE is a globally recognized brand at the forefront of Regulatory Technology. Our industry-leading SaaS solutions are trusted by the world's top financial institutions globally. In 2024, we achieved over 50% growth, both organically and through two strategic acquisitions. We're a fast-paced, high-performing team that thrives on pushing boundaries-continuously evolving our products, services, and operations. At CUBE, we don't just keep up we stay ahead. We believe our future is built by bold, ambitious individuals who are driven to make a real difference. Our "make it happen" culture empowers you to take ownership of your career and accelerate your personal and professional development from day one. With over 700 CUBERs across 19 countries spanning EMEA, the Americas, and APAC, we operate as one team with a shared mission to transform regulatory compliance. Diversity, collaboration, and purpose are the heartbeat of our success. We were among the first to harness the power of AI in regulatory intelligence, and we continue to lead with our cutting-edge technology. At CUBE, You will work alongside some of the brightest minds in AI research and engineering in developing impactful solutions that are reshaping the world of regulatory compliance., CUBE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.