Salesforce Administrator

I'm looking to speak with Salesforce Administrators for a brand new role for one of my thriving clients who works in the education industry. You'd be joining a thriving business where you'll be taking on shared responsibility of Salesforce case management, while helping build a robust, world-class support network across the business's CRM users community.

You'll be working across central, regional and local IT teams to improve user adoption and foster a sense of CRM user community. If you'd like to join a business that renowned for being a fantastic place to work, which will reward you for your hard work and passion, then this is the role for you.

Your day-to-day:

· Triaging cases/directing request for enhancement to the CRM team

· Configuring solutions on the Salesforce platform using force.com, API framework and 3rd party API

· Technical testing/defect fixes

· Being an active member of the agile development team dedicated to supporting the CRM release roadmap

· Work closely with Salesforce vendors/perform other configuration or development duties such as assigned or requested

· Creating/maintaining technical solution documentation

· Experience working as a Salesforce administrator

· One or more Salesforce certifications

· Experience working within an agile delivery team

· Business IT audits/general controls experience

· Good understanding of business processes

· Cross-cultural, interpersonal and communication skills

· Time management skills

· Results oriented

· Proactive