Second Line Support Engineer
Ark Recruitment EST
12 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Intermediate Compensation
£ 34KJob location
Tech stack
Microsoft Windows
Microsoft Active Directory
Cloud Storage
Dynamic Host Configuration Protocol
DNS
Internet Protocol Security (IP SEC)
Virtual Private Networks (VPN)
Windows Server
Virtual Local Area Networks
Wide Area Networks
Wi-Fi Technology
Job description
This is a full-time role for a 2nd Line Support Engineer in the Central Cornwall area and the position requires on-site presence in the Cornwall office. The 2nd Line Service Desk Engineer will be responsible for providing Second Line technical assistance to a range of businesses of different sizes, across different industries. This will include helping manage and monitor the helpdesk, identify and troubleshoot issues, and perform necessary repairs or upgrades.
Requirements
- 2+ years of experience working in a support desk or IT based role
- Strong knowledge and understanding of Microsoft 365
- Great networking understanding including LAN, WAN, VLAN, WIFI, IPSEC and VPN
- Experience installing and untilizing cloud storage products
- Windows server experience (Active Directory, DHCP, DNS, GPO's, Print Management, AD Sync)
If you have the required skillset and experience for this position please apply for immediate consideration!
All applicants must hold a valid UK passport and not require the need for sponsorship
