VDI Engineer

Based: Farringdon, London - the post holder will also be required to attend weekly team meetings on a Tuesday at our Twickenham office (TW1 3RP). This is a hybrid working role, requiring regular office attendance., * This is an operational role which will primarily focus on managing, maintaining, supporting and continuously improving the existing Citrix environment. The role will be the technical lead on VDI projects. There will be little scope for project work outside of this.

• An experienced enterprise Citrix SME and engineer, comfortable being the highest point of escalation for Citrix issues in a high uptime and change controlled environment., * We are looking for engineering level background in Citrix and VDI permanent roles (i.e. no consultants, freelance, self-employed etc)
• Candidates must demonstrate strong experience with our Citrix technology stack comprising a new Citrix DaaS with two legacy CVAD environments, VMware-based on-prem hosting transitioning to XenServer, ShareFile, and dedicated storage infrastructure built on PureStorage arrays. They should be self-sufficient and resourceful, possessing troubleshooting abilities that cover server, virtualisation, storage, and networking technologies that support Citrix/VDI for comprehensive problem resolution.
• There are colleagues in the team responsible for other areas of the infrastructure, therefore the candidate must be able to collaborate well with other SMEs

• 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
• 2 volunteering days per year for things like helping out in local communities
• An additional 'Beliefs day' once a year to have an extra a day off
• Supported family friendly approach with extended parental leave
• Enhanced pension with matched contributions of up to 9%
• Option to buy or sell up to 5 days annual leave per year
• Life assurance cover 3 x your salary
• Cycle2work scheme
• Hybrid Working - Dependent on job role and department
• Health cash plan scheme for your everyday healthcare needs which you can add your family members too
• Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan
• Access to extensive learning and training opportunities with Wisebox platform
• Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
• Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support
• Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation, You'll enjoy a competitive salary, a range of career development opportunities and a diverse, open and inclusive working environment.

With a national shortage of affordable housing and increasing demand for social care, there's never been a more pressing need for the services we provide.

So, if you're a people-person who knows that together we're greater than the sum of our parts, why not build a worthwhile career with us?, Whether you're after flexible hours, career progression or a healthy pension pot, there's a lot to look forward to when you join our team.

Along with a competitive salary we offer excellent benefits, including:

28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave

Healthcare cash plan

Matched contribution pension scheme (up to 9%)

Enhanced maternity, paternity and adoption leave

Salary sacrifice schemes and season ticket loans

Life assurance scheme

Paid volunteer days

Plus lots of voluntary benefits including cash back and discounts from high street names

Diversity and inclusion

We want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing.

About Us: Metropolitan Thames Valley Housing is one of the UK`s leading providers of affordable housing and care and support services. We employ over 1900 people to manage and develop our large portfolio of nearly 56,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England. This role: The Senior VDI Engineer will be the primary VDI technical lead. They will administer the day-to-day operations of the current Citrix infrastructure and service, as well as any VDI technology adopted in the future. They will work with the Architecture, Service Delivery and Service Desk Teams, as well as the wider Technology Department to effectively support and administer the full lifecycle of VDI infrastructure operations, services, projects and initiatives. They will manage and maintain the VDI Work Plan, and the delivery of the VDI Annual Continuous Service Improvement Plan. We have circa 2400 users, 350 applications, 450 on-prem servers (on VMware), and 1800 laptops. We also deliver remote access to network services via Citrix virtual desktops from legacy and new systems for up to 450 licensed users. MTVH currently operates its technology services across 3 main AD domains. There is a project in-flight to migrate required applications, data, systems and hardware assets to the (MTVH) AD domain., We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing. We provide a platform of Network groups for employees to share views, tell us what we're doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- * Gender * Ethnicity * LGBTQ+ * Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!, Metropolitan Thames Valley works across housing, health, social care and education. We want to do more for our customers, and we're looking for passionate people to help bring our vision to life. People are at the heart of everything we do, and that includes our own people too. We work together to create great places for people to live. By joining us, you'll be helping to make a positive difference to people's lives and society as a whole, whether that's in our housing, care, development, repairs or central services teams., We are proudly committed to equality and diversity as a core part of what we do - both as an employer and in the services we provide to our customers. Our attitude towards diversity is reinforced by our various employee networks supporting gender , ethnicity, sexual orientation and disability. These are supported across all strands by our allies across the whole company. These networks provide a platform for employees to share views, tell us what we're doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. It also helps us address business challenges and 'Serving people better every day'. * Ethnicity - supports the development and progression of ethnic communities at MTVH. The network provides a forum to identify and escalate issues affecting BAME employees. * Gender - supports MTVH in meeting its diversity ambitions around gender enabling them to reach their full potential. We look to influence the culture of the organisation to be more supportive to women. * LGBTQ+ - support MTVH on LGBTQ+ issues, champion inclusion and celebrate diversity. This is part of building a truly inclusive environment where everyone can be themselves and perform their best. It supports our LGBTQ+ and non LGBTQ+ staff (who may have team members coming out, for example, or know family or friends who need support or advice. * Disability - Supporting MTVH become confident about disability and improve the work environment of both disabled employees and employees who care for disabled people. The network discusses ideas and solutions that affect everyone both internal to the organisation and in the wider context and works to raise levels of employee engagement.