IT Systems Support Engineer
Role details
Job location
Tech stack
Job description
Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT.
You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently.
Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting
Manage day to day operational aspects of a project and scope
To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank.
End User Computing support for all staff.
Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times
Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements
Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions
Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank
To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied
Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support
To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness
To maintain and ensure that the BCP site is always ready for continuous bank operations
To maintain the branch PABX system and to ensure that the recording system is always up and running at all times
Requirements
Proficient in common operating systems
Windows 10, Windows Server 2016 and above
Redhat Linux based Operating System
Software proficiency
VMWare v6.7 and above
Veeam Backup and Replication
Symantec Endpoint Protection
Symantec Endpoint Encryption
ManageEngine Patch Manager Plus
Microsoft Office 365
Networking (IT)
Cisco Switches and Routers
Fortigate Firewalls
LAN/WAN Routing
Hardware
Dell PowerEdge Servers
Dell PowerVault SAN Storage
Project management
Data analysis
Personal skills (Soft Competencies [Core/Leadership])
Strong interpersonal skills
Strong written and verbal communication skills (in English)
Strong stakeholder engagement
Bachelor or Master?s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing)
Benefits & conditions
The salary for this role is in the range £35K - £40K.
