Information Technology Support Engineer

This organisation is known for being an approachable, supportive team culture and genuinely caring about clients and colleagues. They deliver everything from day-to-day IT support to cloud, security, and network management across Microsoft and Apple environments., As an IT Support Engineer, you'll be a key technical contact, providing both remote support and regular on-site visits. You'll help maintain secure, reliable systems and work closely with clients to plan improvements, not just fix issues., * Deliver 1st-3rd line technical support across Microsoft and Apple environments

• Provide on-site support
• Manage and troubleshoot hardware, software, networks, and cloud systems
• Maintain security standards, backups, patching, and general system health
• Assist with project work, deployments, and improvements
• Communicate technical information clearly to non-technical users

• Experience in an IT support role
• Strong understanding of Windows OS, Windows Server, AD, Group Policy
• Experience with Microsoft 365 administration
• Experience supporting hardware, mobile devices, and peripherals
• Full UK driving licence (regular site visits required), If you're a motivated IT professional who loves solving problems, supporting people, and working in a friendly, forward-thinking environment, this is a fantastic next step.

• Clear progression opportunities
• Regular pay reviews
• Birthdays off
• Flexible working style