Information Technology Support Engineer

What the role involves:

• Supporting end users with day-to-day technical issues
• Maintaining secure, reliable, and optimised systems
• Visiting client sites when needed to provide hands-on support
• Contributing to long-term IT planning and improvements
• Ensuring a high standard of service and communication at all times

• Strong experience in IT support (MSP or Education background ideal, but not essential)
• Solid technical knowledge across Windows environments, networks, hardware, and cloud services
• Confidence in delivering both remote and on-site support
• A proactive mindset with the ability to build trust and strong working relationships
• Must have a Drivers Licence