AWS Cloud Engineer - 2nd Line Support (Contract)

Are you an experienced AWS Cloud Engineer looking for your next contract? We're seeking a talented 2nd Line Support Engineer to join a busy team and play a key role in maintaining, troubleshooting, and optimising in a cloud environment. What You'll Do

• Provide 2nd line support across AWS cloud infrastructure and associated services
• Troubleshoot incidents, service interruptions, and performance issues
• Support deployments, configuration, and maintenance of cloud resources
• Work closely with 3rd line, DevOps, and architecture teams to resolve complex issues
• Ensure compliance with operational standards, security policies, and best practices
• Maintain technical documentation and contribute to process improvements

• Strong hands-on AWS experience (EC2, VPC, IAM, S3, CloudWatch, Lambda, etc.)

• Solid knowledge of Linux/Windows administration

• Experience with networking fundamentals (DNS, routing, load balancing, firewalls)

• Familiarity with Terraform, CloudFormation, or similar IaC tools

• Understanding of CI/CD pipelines and modern DevOps workflows

• Proven background in 2nd line/operational support roles

• Excellent communication and problem-solving skills Nice to Have

• AWS Certifications (Associate or above)

• Experience supporting containerised environments (ECS/EKS/Docker)

• Scripting skills (Python, Bash, PowerShell)