IT Support

• Provide technical assistance to employees or customers regarding Hardware Software and Network issues.
• Troubleshoot and resolve technical problems via Phone, E-Mail, Chat or in Person.
• Install configure and maintain Computer Systems, Software, Printers and other IT Equipment.
• Perform System Updates, Patches and Upgrades.
• Manage user accounts and permissions.
• Monitor IT Systems to identify potential issues and ensure smooth operations.
• Document issues and solutions in Ticketing Systems.
• Set up Workstations for new employees (Hardware, Software, Accounts).
• Complete required security documentation and ensure all items are correctly labeled.
• Ensure IT security compliance such as applying security policies and monitoring for risks.

Do you have experience in Technical support?, Do you have a Bachelor's degree?, * Location: Must be located in Frankfurt or near by and be able to travel to various locations (Berlin,Munich)

• Education: Bachelors Degree in Computer Sciences or related field.
• Expierence: Previous experience in help desk or technical support is preferred.
• Skills: Strong problem-solving abilities, Strong communicaton skills and the ability to work under pressure.
• Basic knowledge of remote support Tools (TeamViewer, RDP, Anydesk)

Specialist in out-of-home catering in 53 countries, and the only player to intervene in all sectors of catering and related services, Newrest is one of the world leaders in multi-sector catering. Our 60,000 committed and talented employees do what is necessary to offer consumers balanced, diversified and tasty meals while scrupulously respecting hygiene and food safety standards. https://www.newrest.eu/     If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.