Information Access Assistant

You will be responsible for assisting the Information Access Team in providing prompt responses to requests for information. Proving administration support to the team in the organisation of documents and recording of enquiries. Your new role

• Allocating and logging incoming requests and supporting the team in extraction, collation and scheduling of documents or information.
• Researching databases and the document management system to locate information
• Monitoring ongoing tasks to meet deadlines
• Liaising with internal and external contacts to provide updates
• Analysing and collecting statistical information
• Document management
• Electronic filling and document retrieval

• Strong written communication with the ability to present information clearly and accurately on a range of queries.
• Experience of communicating over the phone, face to face and written correspondence
• Understanding of the Data Protection Act and Freedom of Information Act
• Methodical, with proven experience of adhering to deadlines and quality standards
• Previous experience of inputting, retrieving and compiling information from databases
• Ability to analyse information and resolve problems
• Able to multitask and prioritise your own workload, managing conflicting tasks whilst maintaining accuracy

£14.84 per hour plus holiday pay Hybrid working, modern offices based in central Manchester, candidate will be expected to work at least 1 day a week in the office. 35 hour working week, Monday to Friday, 9am to 5pm Maternity cover, starting November till May 2026.