IT Service Desk Administrator

We're looking for an IT Service Desk Administrator to help us provide coordination and support for IT tasks related to user system account management, procurement, and supplier management.

This role is in our IT Operations department. It is a non-technical role, but will provide an ideal platform for anyone looking to kick-start their IT career.

This is an office-based role, working Mon-Fri from our head office site in Crewe, Cheshire.

Typical work activities:

• Working with external parties to obtain quotes for IT equipment.
• Raising orders and managing software licences as part of the IT procurement processes.
• Setting up new starter accounts.
• Taking ownership of stock control as part of the IT asset management process.
• Managing and working with the Postroom team to deliver IT equipment around the group., We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Note to recruitment agencies:

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.

PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.

Do you have experience in IT?, We are looking for someone who has a logical and analytical mindset and an eye for detail.

There is no requirement for a technical background, though it would be great if you can demonstrate an interest in IT.

Essential skills:

• Self-motivated with strong communication skills and the ability to work as part of a team.
• Analytical mindset.
• Excellent written and verbal communication skills.
• Strong analysis ability and problem-solving skills.
• Ability to communicate with people at all levels.
• Well organised and able to work well under pressure.

Personal attributes:

• Positive attitude and a high degree of enthusiasm.
• Work equally well individually or as part of a team.
• Self-motivated.
• Excellent problem-solving skills.
• Ability to prioritise workload and provide effective feedback.
• Keen to learn and develop personal skills.
• Passionate about customer service.

Pulled from the full job description

• Company pension
• Cycle to work scheme
• Car scheme

At Radius, we've been helping businesses grow for over 35 years. From our origins as a fuel card provider, we've evolved into a global business services provider operating in 19 countries across five continents. Our mission is to help companies of all sizes adapt to change and seize new opportunities. We're proud to offer a one-stop solution for fleet and connectivity services, tailored to meet the needs of both SMEs and enterprise-level organisations., Your impact on Radius will be rewarded with the opportunity to develop and progress your career in many directions. You'll also have access to our competitive reward and benefits package, which includes: * Pension * Life assurance * Employee fuel card scheme * Electric Vehicle scheme * Employee assistance programme * Wellness and healthcare assistance via 'Help@Hand' by Unum * 'Cycle to work' scheme * Free breakfast daily in the office And of course, you will be part of a modern purpose-built space in Crewe that will provide you with an outstanding working environment complete with gym, café, games rooms, and more!