Managed IT Services Field Engineer

This is an exciting opportunity for a proactive IT Support Engineer with experience in site auditing to join our friendly team. You will be responsible for assessing, documenting, and optimize IT infrastructure across our customer base. This role involves a combination of onsite IT support, hardware/software troubleshooting, and site audits to ensure all systems comply with organizational standards and best practices., We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

Do you have a valid Driving Licence license?, Do you have experience in Windows?, * 2+ years of experience in IT support, service desk, or field support engineering

• Strong knowledge of Windows OS, Office 365, Active Directory, and networking fundamentals
• Experience with onsite IT setup, troubleshooting, and hardware installation
• Willingness to travel to different sites (valid driver's license required)

Desirable Skills (Not Mandatory):

• Familiarity with IT asset management tools
• Degree or diploma in IT, Computer Science, or related field (or equivalent experience)
• Basic knowledge of network diagrams, patch panels, and structured cabling standards
• Certifications: CompTIA A+, Microsoft Modern Desktop Admin, ITIL Foundation, CCNA (plus)

Physical Requirements:

• Ability to lift IT hardware (e.g. PCs, monitors, routers)
• Comfortable working in network/server rooms and running cable assessments

Work Environment:

• Combination of office work and on-site inspections (branches, warehouses, etc.)
• Occasionally working after-hours during upgrades or audit tasks

At Radius, we've been helping businesses grow for over 35 years. From our origins as a fuel card provider in North West England, we've evolved into a global business services provider operating in 19 countries across five continents. Our mission is to help companies of all sizes adapt to change and seize new opportunities., Your impact on Radius will be rewarded with the opportunity to develop and progress your career in many directions. You'll also have access to our competitive reward and benefits package, which includes: * Pension * Life assurance * Employee fuel card scheme * Electric Vehicle scheme * Employee assistance programme * Wellness and healthcare assistance via 'Help@Hand' by Unum * 'Cycle to work' scheme * Free breakfast daily in the office And of course, you will be part of a modern purpose-built space in Crewe that will provide you with an outstanding working environment complete with gym, café, games rooms, and more! Still Curious?