CRM and Data Analyst

We re partnering with a growing SaaS company in Loughborough to recruit a CRM & Data Analyst a pivotal role for someone who loves making systems work smarter, data cleaner, and teams more effective. If you re motivated by improving processes step by step and want to make a real impact on how a business uses HubSpot, this could be the ideal next move.

The Role

Acting as the steward of the company s HubSpot environment, you ll ensure data is accurate, structured and genuinely useful. You ll work across the business translating operational needs into CRM improvements, clear reporting and actionable insights.

This is a hands-on, collaborative role where you ll help shape how HubSpot is used and champion best practices to support smarter decisions.

Key Responsibilities

• Own the structure of HubSpot: fields, pipelines, properties and workflows.
• Maintain data standards, including regular quality checks and fixes.
• Collaborate with teams to ensure data is captured consistently and effectively.
• Translate business requirements into CRM updates, reports or dashboards.
• Build and maintain dashboards to identify trends and highlight process gaps.
• Recommend improvements to processes relying on HubSpot data.
• Manage user permissions and support GDPR compliance.
• Deliver short training sessions and guidance to help colleagues use HubSpot confidently.

We re looking for someone who enjoys working with data and understands how systems support day-to-day operations. You ll be curious, organised and comfortable speaking with different teams. A natural problem-solver, you ll be confident improving processes in a practical, incremental way.

£45,000 - £50,000 per annum * Hybrid (3 days in modern Loughborough offices), * Unlimited holiday

• Volunteer Day to work in their local community
• Perk Box
• Pension Contributions
• Company Events
• Free Office Parking, * £45,000 salary + excellent benefits
• Hybrid working 3 days a week in modern, collaborative Loughborough offices
• Chance to shape the CRM function in a growing SaaS environment
• Supportive, forward-thinking team environment

If you re ready to take ownership of a core business system and help elevate how a SaaS company leverages data, we d love to hear from you.