IT Support & Systems Administrator

We're hiring for a newly created role where you'll work side-by-side with an experienced IT Manager, support brilliant colleagues, and get stuck into a mix of support, systems admin, and exciting tech projects.

If you love solving problems, improving systems, and being the go-to IT expert people rely on, this role will give you the autonomy, variety, and growth you're looking for.

What You'll Do

• Own first-line and escalation support across hardware, software, systems and networks.

• Manage tickets via Jira and keep the business running smoothly.

• Support Microsoft 365, Windows 11, Active Directory and core business apps.

• Assist with cyber security: patching, antivirus, and firewall monitoring.

• Become a super-user and admin for our ERP system, helping teams get the best out of it.

• Support IT procurement, suppliers and asset management.

• Get involved in IT projects like migrations, new tools and software rollouts.

• Deliver training and inductions when needed., Bonus Points For: Azure/Intune experience, cyber security exposure, ERP support, server hardware knowledge or documentation skills. Why You'll Love It Here

• Early Friday finish

• Discretionary bonus

• 25 days holiday + bank holidays

• Life insurance (6x salary), 5% pension, income protection

• A role with tons of variety, learning, and visibility

• Strong experience in a hands-on IT Support/Engineer role.
• Good knowledge of Windows Server, AD, Microsoft 365, and networking (VPN, firewalls, LAN/WAN).
• Experience with helpdesk tools like Jira or ServiceNow.
• A proactive, people-focused approach and a genuine love for helping users.