Technology Director
Role details
Job location
Tech stack
Job description
The Technology Director will take full ownership of the technology function - from day-to-day operations to long-term digital innovation. The successful candidate will ensure that systems are robust, scalable, secure, and aligned to the fast-paced demands of discount retail.
Working closely with the board and operational teams, this individual will be instrumental in modernising core systems and laying the groundwork for future growth.
Key Responsibilities:
Technology Leadership: Design and implement a roadmap and define the future state of tech for the business.
Operational Systems Oversight: Lead the performance and evolution of all core systems, including EPOS, stock management, warehouse systems, and in-store technology.
Digital Commerce Support: Oversee the stability, integration and scalability of the e-commerce platform and customer-facing technologies.
Security & Infrastructure: Ensure data protection, cybersecurity, and compliance across all systems and processes.
Team Management: Build, lead, and develop a small but capable in-house IT team and manage key external partners.
Stakeholder Engagement: Work cross-functionally with operations, finance, merchandising, and retail leadership to ensure tech enables business performance.
Supplier & Vendor Relationships: Manage third-party vendors and ensure value for investment in all tech-related spend.
Requirements
Proven experience in a senior IT leadership role, ideally within retail (discount or high-volume environments preferred).
Strong understanding of retail systems (EPOS, WMS, CRM, e-commerce platforms) and infrastructure requirements.
Track record of delivering systems upgrades, integrations, and change management programmes.
Comfortable in a hands-on environment.
Excellent communication and stakeholder management skills - capable of influencing at all levels.
Based within commutable distance of Surrey and available to work on-site 4-5 days per week.
Benefits & conditions
This rapidly growing discount fashion retailer is on a mission to bring style, value, and accessibility to customers nationwide. With a strong store presence, growing online demand, and an ambitious leadership team, the business is undergoing significant digital and operational transformation.
