Digital Marketing Project Manager

Certas Energy is looking for a Digital Marketing Project Manager to join our fast-moving digital team on a 12-month fixed-term contract. This is a high-impact role at the heart of our digital transformation, leading three critical programmes that underpin our sales growth and customer experience strategy:

• HubSpot Sales & Marketing Automation
• E-commerce Replatform
• e-Billing Transformation

If you thrive in complex digital environments, enjoy joining the dots between data, technology and customer experience and love making things happen we'd love to hear from you.

What You'll Do

As our Digital Marketing Project Manager, you'll be the central point of control across multiple systems, teams and delivery partners. You will:

• Lead and manage integrated project plans for HubSpot, E-commerce Replatform and e-Billing, ensuring delivery on time, to budget and to scope.
• Set up and run robust governance including RAID logs, dependency mapping, decision tracking, change control and benefits tracking.
• Coordinate weekly workstreams, steering groups and executive updates across IT, Marketing, Sales, Customer Service, Finance and external vendors.
• Work closely with IT and data teams on key integrations (e.g. CODAS, D365, Fabric, HubSpot, e-commerce platforms, Adere/My Account).
• Oversee delivery of digital capabilities such as lead management workflows, online self-serve journeys, order tracking and paperless billing.
• Ensure non-functional requirements performance, security, accessibility, PCI, consent and availability are embedded throughout delivery.
• Support change management, communications and training to ensure smooth colleague adoption and great customer experiences.
• Manage cutover, hypercare and transition to BAU with clear documentation and ownership., We actively promote equal opportunities and are dedicated to ensuring that our recruitment, selection, training, and promotion decisions are made based on qualifications, and experience only.

If you require any reasonable adjustments to support your application or to attend an interview, if shortlisted, please let us know and we will be happy to assist.

Do you have experience in Sales?, * Proven experience as an IT Project Manager or Digital Project Manager, delivering multi-system projects end-to-end.

• Strong background in technical delivery across web, CRM, marketing automation and/or e-commerce platforms.
• Proven ability to manage cross-functional stakeholders across IT, Marketing, Sales, Operations, Finance, Legal/InfoSec and agencies.
• Experience with some of the following: D365, CODAS, HubSpot, Magento/modern e-commerce platforms, digital billing portals, GA4, Tag Manager, data lakes and BI tools.
• Confident running project governance: planning, RAID management, change control, benefits tracking and reporting.
• Excellent communication and stakeholder skills able to translate between technical and non-technical audiences.
• Highly organised with the ability to manage multiple streams of work, with strong attention to detail.
• Data-driven mindset focused on measurable outcomes and continuous improvement.

Desirable:

• Experience within energy, utilities, financial services or other regulated industries.
• Exposure to SEO, UX and performance considerations in digital platform migrations.
• Project management qualifications (PRINCE2, Agile, Scrum, PMP or equivalent).

• Competitive salary and package
• Annual bonus scheme
• Career progression, training and development opportunities
• Colleague discount scheme
• Employee assistance programme
• 25 days annual leave (plus bank holidays) with buy/sell options
• Life assurance
• Company pension
• Hybrid working (3 days in Warrington office / 2 days at home)

Ready to make an impact?

If you're excited by the opportunity to lead high-profile digital programmes that shape the future of our customer experience, we'd love to hear from you.

Certas Energy is the leading independent distributor of fuels and lubricants in the UK. With a national network of over 130 depots, over 900 tankers, more than 80 retail forecourts, fuel cards usable at over 2,000 sites, it is our 2,300 colleagues who keep our business moving each day. Our team is an essential part of the robust infrastructure that consistently and dependably delivers billions of litres of high-quality fuel and associated services to homes and businesses all over the UK each year. We're proud of our range of innovative fuel supply and management services and are committed to provide industry leading solutions in liquid fuels, as the worlds energy mix evolves towards a zero emissions future. From the option to offset carbon emissions with each fuel order, to providing cleaner burning fuels that lower harmful emission of PM and NOx, Certas Energy strive to make our energy expertise count for all our customers. We have a strong culture of safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing Initiatives. This, teamed with our many programmes of learning, development and talent nurture, means that we can support our colleagues to grow and thrive within a fast-paced working environment. This is fundamental to good business performance, and integral to our long-term business success.