IT Infrastructure & Support Engineer

This is an exciting opportunity to join a growing group of independent schools and nurseries that pride themselves on delivering exceptional education and outstanding opportunities for children. The organisation has expanded significantly since its founding and continues to grow, offering a dynamic environment where technology plays a key role in supporting learning and operational excellence.

THE IT INFRASTRUCTURE & SUPPORT ENGINEER OPPOURTUNITY

As part of the central IT Network Team, you will:

• Provide second-line support for IT infrastructure across multiple sites.
• Assist with networking, server management, and cloud services.
• Contribute to strategic IT projects and upgrades.
• Liaise with contractors and suppliers for equipment and services.
• Perform audits and ensure compliance with IT policies and data security.

• Hands-on experience with PC hardware, troubleshooting, and operating systems (Windows 10/11, MacOS).
• Basic understanding of TCP/IP networking and subnets.
• Knowledge of Office 365 and Microsoft products (Teams, OneNote, OneDrive, SharePoint).
• Experience with wireless networking and structured cabling (Cat5e/6).
• Familiarity with Layer 2/3 switches and routers.
• Strong communication skills and a proactive, adaptable approach.
• Desirable: Experience with fibre optic cabling, AV equipment, Windows Server (2019+), Intune, Microsoft Cloud technologies, VMware ESXi, and ITIL Foundation certification., * GCSE/A-Level education minimum.
• Cisco/Microsoft/CompTIA/AWS certifications or willingness to work towards them., * 2nd Line
• Help Desk Support
• Networking Software

BENEFIT PACKAGE

• 5% employer pension contribution
• Electric Vehicle scheme
• Cycle-to-work scheme and shopping discount card
• Means-tested staff discount
• Free lunch when working on-site
• 25 days holiday + bank holidays
• Access to counselling scheme
• Fully funded apprenticeships up to Level 7
• Personal accident at work cover
• Discretionary Christmas stand-down