Document Controller

Tilbury Douglas is seeking a Senior Document Controller to lead and oversee document management across multiple projects. You will ensure that project information is managed accurately, securely, and efficiently while mentoring junior document controllers and driving improvements in document control processes. This is a key role, providing expertise and guidance to project teams to ensure compliance with industry standards and best practices.

What you'll be doing

• Lead the production and approval of project Information Standards, Methods, and Procedures.
• Oversee the administration and management of project collaboration tools, ensuring teams are trained and fully supported.
• Guide design teams to manage information distribution, approval cycles, and comment tracking to meet project deadlines.
• Conduct QA checks on all published documentation to ensure compliance with project procedures.
• Resolve complex drawing and document queries, providing guidance to project teams and external stakeholders.
• Manage the receipt, checking, and distribution of documents according to project procedures and distribution matrices.
• Provide support and training to project users, internal and external, including mentoring junior document controllers.
• Liaise with software vendors regarding collaboration tool issues and system improvements.
• Produce project reports and dashboards to meet internal and client requirements.
• Coordinate and record project collaboration tool training, including setup and protocols for Field app usage.
• Ensure document and drawing numbering systems comply with British and international standards (ISO19650).
• Support technical queries, IMS processes, and document handover procedures, including collation of O&Ms.
• Attend project meetings (e.g., DTM) to provide document control expertise and insights.
• Identify opportunities to improve document management processes across projects.

• 5+ years' document control experience, ideally in construction or government projects.
• Strong expertise in QMS, digital handover, and EDM systems (Asite/Viewpoint preferred).
• Skilled in Excel, PDF editing, mobile devices, and collaboration tools.
• Experience with process mapping, resource management, and technical workflows.
• Highly organised, methodical, detail-focused, and able to prioritise under pressure.
• Excellent communication, collaboration, and leadership skills; proactive and reliable.
• Ability to mentor junior staff and provide strategic guidance to project teams.

• Competitive salary
• Car Allowance
• 26 days annual leave (with the opportunity to buy or sell up to 3 days holiday)
• 3 additional long service days achieved after 3, 7 and 10 years
• Private medical insurance for yourself (with the option to buy family cover)
• Life Assurance
• Defined contribution pension scheme matched up to 8%
• Enhanced maternity, paternity and parental leave
• 2 days volunteering opportunities
• Flexible and Agile working (dependent on your role)
• Employee Assistance Programme
• Professional membership fees
• Perks at Work Employee discount scheme offering discounts on a range of categories such as electronics, home appliances, food & groceries, car buying, travel, fitness and more
• Flexible Benefits scheme which includes the opportunity to purchase benefits such as:

• Critical illness insurance (with option to purchase for your partner)
• Dental Insurance
• Travel insurance
• Cycle to work scheme
• Retail vouchers/payroll giving/activity pass for top leisure attractions., * Competitive salary

• Car Allowance
• 26 days annual leave (with the opportunity to buy or sell up to 3 days holiday)
• 3 additional long service days achieved after 3, 7 and 10 years
• Private medical insurance for yourself (with the option to buy family cover)
• Life Assurance
• Defined contribution pension scheme matched up to 8%
• Enhanced maternity, paternity and parental leave
• 2 days volunteering opportunities
• Flexible and Agile working (dependent on your role)
• Employee Assistance Programme
• Professional membership fees
• Perks at Work Employee discount scheme
• Flexible Benefits scheme

Tilbury Douglas is a leading UK building, infrastructure, engineering and fit-out company. We deliver vital projects across a range of sectors including health, education, highways, justice, defence, aviation, water and environment. It is our people who make Tilbury Douglas a success. We believe our inclusive culture encourages new ways of thinking, enabling us to innovate whilst remaining resilient. We value and celebrate all individual differences and look forward to receiving your application. We are proud to announce that we have retained our Investors in Diversity Silver Award. Please note that this role is subject to Baseline Personnel Security Standard (BPSS) clearance which includes identity, employment history, and criminal record checks.