Product Owner - Digital

We're growing our product function as we move into the next phase of our platform evolution - one that inspires, supports, and delights skincare enthusiasts around the world.

As our first Product Owner, you'll manage the product end-to-end, playing a pivotal role in embedding a user-centred, collaborative, and innovative product culture. You'll work closely with cross-functional teams including developers, QA, project management, UX, creative, global digital leadership, and e-commerce to continuously improve Medik8.com.

This is a fantastic opportunity to shape the future of our digital experience and elevate the value of our platform from both a customer proposition and brand perspective.

If you're a Product Owner who puts the customer first and thrives in a fast-paced, high-growth environment - we'd love to hear from you. Responsibilities:

• Partner with the Global Digital Director to define product strategy and key goals
• Translate strategy into a clear product roadmap and communicate effectively with stakeholders
• Collaborate across the business to deliver the short- and long-term vision for Medik8.com
• Measure and track performance against key goals
• Continuously learn from customers to understand desired outcomes and uncover opportunities
• Conduct market research, analyse industry trends, and assess competitors
• Use both qualitative and quantitative data to evaluate feature value
• Champion a test-and-learn culture (CRO, A/B, MVT testing) to deliver incremental customer value
• Advocate for customer needs throughout the product lifecycle
• Gather and manage product requirements
• Define and refine user stories, acceptance criteria, and sign-off processes
• Contribute to a self-organising agile delivery environment
• Regularly update teams and stakeholders on project performance and progress

• 4+ years in Product roles
• Experience working in e-commerce (fashion or beauty is a bonus)
• Strong background in roadmap planning and translating strategy into actionable detail
• Experience delivering end-to-end digital products
• Confident driving both discovery and delivery activities
• Strong knowledge of Agile practices and collaborating with development teams
• Comfortable in fast-paced environments with shifting priorities
• Experience validating design solutions through A/B or MVT testing (bonus)
• Passionate about web, mobile, and software innovation
• Shopify experience (bonus)

Founded in 2009 by UK scientists and brothers, Elliot and Daniel Isaacs, we are a British, B Corp certified dermatological skincare brand, globally renowned for our age-defying heroes that deliver results without compromise. Our mission is to simplify the route to great skin through the highest quality, most efficacious and trusted products on the market. All this is underpinned by our pioneering CSA Philosophy® of vitamin C plus sunscreen by day, and vitamin A (retinoids) by night which addresses 90% of anti-ageing skincare needs to deliver more youthful-looking skin. Culture & Benefits We are fuelled by our commitment to sustainability, quality, efficiency, and an unwavering passion for our customers. Championing solutions-focused thinking, we possess a purpose-driven mentality and strive to work with integrity and agility, always. We are collaborative go-givers; our diverse talents work cross-functionally and we achieve more together. We are proud to do everything in-house, challenging the norm and pushing the boundaries of possibility. It's just who we are! Some of the perks of being part of the Medik8 team include: - 25 days holiday + bank holidays - Flexible & Hybrid working - Private Medical Insurance + Mental Health support - Employee Assistance Program (EAP) - Annual Performance Bonus - Long Service Awards - 75% discount + Annual Product Allowance - Flexible Career opportunities - Up-skilling support + regular Lunch & Learns - 2 Volunteering days per year - Matched Charitable Giving Scheme Want to do a little more research before you apply? Head over to our main careers page to find out more about the team and our values. You can also find out more about us on LinkedIn, Glassdoor & Instagram. At Medik8, we believe that diversity within our workplace drives innovation. We celebrate multiple backgrounds, cultures, approaches and points of view, and believe that when people feel respected and included, they can truly flourish. We're committed to advancing equal opportunities and we're dedicated to building a workforce as diverse as our consumer base, creating a multifaceted, equitable and inclusive culture and allowing all colleagues to bring their whole selves to work. Our DE&I ethos also flows through our recruitment process. Studies have found that minority groupings tend to apply for roles only when they meet 100% of the role requirements, in comparison to non-minority grouping tend to apply when they meet only 60% of the role requirements (Hewlett Packard ). The requirements listed in our job descriptions are guidelines, not hard and fast rules, so if you think you meet 60+ of the role spec and are passionate, excited & feel like you have the potential to fulfil the rest - then we want to hear from you!