IT Support Assistant
Role details
Job location
Tech stack
Job description
We are recruiting for an enthusiastic IT Support Assistant
who will provide day to day support to the organisations end users.
The role involves : Maintains
inventory management of all IT hardware, software and software
licenses.
Installs, configures, upgrades,
maintains and supports desktops, laptops, mobile devices and
peripherals such as printers.
Installs and
configures application and operating system software and
upgrades.
Identifies hardware and software
problems and contributes to their resolution, providing appropriate
information to specialists, users and managers.
- Diagnose and repair hardware faults.
Contributes to the planning and implementation of
maintenance and installation work at a level appropriate to this
role.
For full details on the role, please see the job
Requirements
The successful candidate will
have experience of working in an IT support environment and have
strong administrative skills and hold a COMPTIA A+ qualification.
The ideal candidate will have knowledge of supporting both Android
and iOS operating systems and experience using remote access
software tools. A driving licence and access to own vehicle is
essential as travel throughout Norfolk will be required.
Benefits & conditions
benefits such as : Enhanced annual
leave starting from 22 days, plus a day off for your birthday, a
volunteering day and a personal day.
Generous
contributory pension scheme.
Access to an
Employee Assistance Programme to support you when you need
it!
Health Cash Plan - claiming for things
such as eye tests and prescriptions as well as many other wellness
and money saving perks.
Utilities allowance to
support hybrid home workers.
Lots of training
opportunities.
And many more - Please see our
benefits document available on our website
For full details or if you have any questions regarding
this role or any other vacancies at Broadland Housing Association
