Line IT Network Support Engineer

Smartsearch Recruitment Ltd
Caerphilly, United Kingdom
24 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
£ 40K

Job location

Caerphilly, United Kingdom

Tech stack

IEEE 802.1X
Amazon Web Services (AWS)
Azure
Border Gateway Protocol
VoIP
Cloud Computing
Configuration Management
CompTIA Network+
Dynamic Host Configuration Protocol
Network Address Translation
DNS
Enhanced Interior Gateway Routing Protocol
Trunking
Hot Standby Router Protocol
Internet Protocol Security (IP SEC)
Virtual Private Networks (VPN)
Python
Network Security
Network Address
Network Monitoring
Routing
Network Segmentation
Open Shortest Path First
Paessler Router Traffic Grapher
Powershell
Ansible
Wireshark
Virtual Local Area Networks
Virtual Router Redundancy Protocols
Wide Area Networks
Wireless Networks
Wi-Fi Technology
Network Routers
Dynamic Routing
Scripting (Bash/Python/Go/Ruby)
Transport Layer Security
Load Balancing
Firewalls (Computer Science)
Juniper
Information Technology
SolarWinds (Software)
Fortinet
Cisco networks

Requirements

  • Significant experience supporting and troubleshooting complex multi-site LAN/WAN environments
  • Advanced configuration and management of enterprise switches, routers, and firewalls (e.g., Cisco, Fortinet, Juniper)
  • In-depth knowledge of routing protocols (OSPF, BGP, EIGRP) and dynamic routing configuration
  • Strong understanding of network security concepts, including firewall rule sets, VPNs (IPSec, SSL), and intrusion prevention systems
  • Experience with VLAN design, trunking, inter-VLAN routing, and network segmentation
  • Hands-on experience with wireless networking (802.1x authentication, enterprise Wi-Fi deployment, troubleshooting RF issues)
  • Proficient in network monitoring, analysis, and troubleshooting using tools such as Wireshark, SolarWinds, PRTG, or similar
  • Experience with network automation and scripting (e.g., Python, Ansible, or PowerShell) for configuration management and monitoring
  • Familiarity with cloud networking (Azure/AWS VPCs, VPN gateways, ExpressRoute/Direct Connect)
  • Proven ability to implement and support high-availability solutions (redundant links, HSRP/VRRP, load balancing)
  • Experience with DNS, DHCP, NAT, and network address planning
  • Ability to produce and maintain detailed network documentation, diagrams, and change records
  • Comfortable working in an ITIL-based service management environment, including incident, problem, and change management processes

Desirable:

  • Experience with SD-WAN technologies and deployment
  • Knowledge of VoIP systems and network QoS
  • Cisco CCNA/CCNP or equivalent certification
  • CompTIA Network+
  • Microsoft Certified: Azure Administrator Associate
  • AWS Certified Solutions Architect - Associate
  • ITIL Foundation

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