Applications Specialist *Internal applicants*

As part of the Digital Healthcare team, Applications have an exciting opportunity to recruit an Applications Specialist. The successful applicant will be part of a team who are responsible for the delivery and maintenance of corporate and clinical applications to support safe and effective patient care whilst delivering the digital strategy., This role involves:

• Supporting the full lifecycle of applications, from design and implementation to decommissioning for technical and configuration elements
• Implementation of application configuration and delivery mechanisms
• Application testing including technical and functional elements
• Maintenance including upgrades and patching
• Incident management and request fulfilment
• Delivery of projects and significant work

The post holder will gain in-depth knowledge of the applications used in the Trust and an understanding of the tools used for their delivery. To deliver and support applications, a comprehensive working knowledge of the Trust and services within is essential. They will be responsible for the day to day support and delivery of the applications and will be part of a team committed to deliver customer excellence.

Within the team you will be supported by Senior Applications Specialists. This role involves day to day support of the applications including incident management, request fulfilment, monitoring, change and release management and decommissioning. Another key part of this role is to make proactive improvements to our applications and making use of the functionality available. Being able to communicate effectively with users and suppliers is an essential part of this role.

This is a busy role so we are looking for someone who is highly organised, motivated and proactive and can cope under pressure to help us to deliver an excellent service., This is a busy role so we are looking for we are looking for someone who is highly organised, motivated, proactive and can cope under pressure to help us to deliver an excellent service.

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county. Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time': Being a clinically led organisation Quality and safety at the heart of our Trust A positive patient experience every time A great place to work Managing our money well As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work. Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.