Product Owner Loyalty

We are OBI. As a team, we give our all to make our customers' small and large projects possible. Many bright minds stand together and experience the ALLES MACHBAR spirit.

Your Goal: You own, develop, and continuously optimize the PRO loyalty product as an internationally scalable, data-driven solution to increase customer retention and share of wallet across all countries and channels. \n\n\nDeine Aufgaben\n\n

• Product Vision: Definition and communication of the product vision and roadmap for the PRO loyalty product, aligned with the PRO strategy and international rollout plans
• Backlog Management: Collection, structuring, and prioritization of business, country, and technical requirements into a transparent product backlog consisting of epics and user stories
• Loyalty Framework: Design, documentation, and maintenance of the central loyalty framework, including tiers and benefits, ensuring correct configuration across all features
• Tech Delivery: Close collaboration with internal IT/CRM teams and external partners to plan sprints, refine stories, and secure stable product operations
• International Rollout: Support for countries during setup and rollout by providing playbooks and templates to ensure alignment within the central framework
• Data Insights: Definition of loyalty KPIs and reporting requirements to review performance and feed learnings back into the product backlog
• Stakeholder Management: Acting as the central contact for PRO Development, Finance, Legal, Marketing, and international country leads on all loyalty topics

\n\n\nDein Profil\n\n

• Loyalty Expertise: Experience in loyalty, CRM, or customer lifecycle management, combined with initial experience as a Product Owner or in a similar requirements-focused role
• Agile Affinity: Familiarity with agile methods such as Scrum or Kanban and a strong ability to work with IT teams to understand system constraints
• Analytical Strength: High affinity for data and KPIs along with the ability to design clear frameworks, rules, and customer journeys
• Collaboration Skills: Strong stakeholder management skills in an international context and very good English language skills

\n\n\nUnsere Vorteile für dich\n\n

• Work-Life Balance: 30 days of vacation per year , with the option for 10 additional vacation days
• Flexible Hours: You decide what your workday looks like within our flextime framework
• Hybrid Work: In addition to a hybrid model, we offer the possibility to work from abroad for up to 20 days per year
• OBI Discount: 15% discount on your purchases at our OBI stores
• Your Development: Many exciting training opportunities, for example, through our OBI Academy
• Sustainability: Option to receive a subsidized company bike

• Loyalty Expertise: Experience in loyalty, CRM, or customer lifecycle management, combined with initial experience as a Product Owner or in a similar requirements-focused role
• Agile Affinity: Familiarity with agile methods such as Scrum or Kanban and a strong ability to work with IT teams to understand system constraints
• Analytical Strength: High affinity for data and KPIs along with the ability to design clear frameworks, rules, and customer journeys
• Collaboration Skills: Strong stakeholder management skills in an international context and very good English language skills

• Work-Life Balance: 30 days of vacation per year , with the option for 10 additional vacation days
• Flexible Hours: You decide what your workday looks like within our flextime framework
• Hybrid Work: In addition to a hybrid model, we offer the possibility to work from abroad for up to 20 days per year
• OBI Discount: 15% discount on your purchases at our OBI stores
• Your Development: Many exciting training opportunities, for example, through our OBI Academy
• Sustainability: Option to receive a subsidized company bike

We are OBI. As a team, we give our all to make our customers' small and large projects possible. Many bright minds stand together and experience the ALLES MACHBAR spirit. Your Goal: You own, develop, and continuously optimize the PRO loyalty product as an internationally scalable, data-driven solution to increase customer retention and share of wallet across all countries and channels.