Repairs Administrator

We are working with the in-house maintenance team of a housing association based in Cheshire West, who are looking to recruit a Repairs Administrator on an initial six month fixed term contract. This is a hybrid working role with a 50/50 split between office and home working.

Repairs Administrator - Housing Association - The Role:

• Providing effective administrative support to the Maintenance and Assets teams.
• Dealing with incoming queries from various sources.
• Assisting officers within the team to ensure delivery of a customer focused service within target timescales and Muir's service standard.
• Liaising with stakeholders and residents to track repairs and keep accurate records of all correspondence.
• Administration of Responsive Repairs, Emergency follow on works, Void Properties, Compliance, Planned and Cyclical Contract Management, Vehicle fleet management and process works order invoices.
• Assisting in the administration of individual projects and to monitor progress of contracts within the Association's approved maintenance programmes.
• Report on deviations or problems associated with any contract in operation.
• Assisting in the administration of office maintenance.
• Maintaining effective data management systems, policies, processes and programmes.

• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Experience providing business support assistance within a social housing or repairs and maintenance environment.
• Excellent organizational skills with the ability to prioritise tasks effectively in a fast-paced environment.
• Clerical experience involving filing, proofreading, data entry, and maintaining accurate records.
• Strong time management skills with the ability to multitask efficiently while maintaining attention to detail.