IT Technician

Wychwood School

Oxford, United Kingdom

13 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Shift work

Languages

English

Compensation

£ 29K

Job location

Oxford, United Kingdom

Tech stack

Artificial Intelligence

Computer Security

Computer Networks

Network Architecture

Software Engineering

Information Technology

Operational Systems

Job description

About Wychwood

Wychwood School is a co-educational day and boarding school for pupils aged 11-18 set in the heart of Oxford. It is an academically strong and pastorally outstanding day and boarding school. Wychwood encourages every pupil to be ambitious, aspirational and creative. Challenging and supporting each and every pupil to find creative ways to solve problems, explore and develop their curiosity and providing the opportunity to experience a wide range of activities. We have a wonderful family atmosphere and spirit where every single member of staff is valued and considered an essential part of our combined aim: to achieve academic excellence through creativity of thought by providing education of the highest quality in a well-rounded and happy environment. Wychwood focuses on innovation, collaboration, creativity, and leadership to deliver added value to all its pupils, striving to inspire the great minds of tomorrow. The entrepreneurial spirit is cultivated in every pupil as pupils are encouraged to question, innovate, and create, paving the way for breakthrough ideas and game-changing solutions. Wychwood educates for life; for the real, modern, and contemporary life, whilst fostering a love for lifelong learning.

Nature of the Post:

The IT Technician is responsible for a wide range of duties, relating to the smooth running of the IT Infrastructure within the school. This involves the maintenance of the network, software and licenses, as well as hardware support. This post comes at an exciting time for the school as we continue to roll out personal devices to staff and students, and integrate VR and AI into the classroom as part of an ambitious IT strategy.

Working Hours

*08:00 - 16.00 Monday to Friday inclusive (some very occasional weekend work required to support school events or open days)

*37.5 working hours per week with a 30-minute unpaid lunch break per day

Reporting To:

*Director of Operations and the Head

*Working alongside: Network Manager and other Support Team Staff

Remuneration:

*£26,000 - £28,500 dependant on qualifications and experience

*30 days annual leave plus bank holidays per annum (to be taken during school holidays)

Other Benefits:

*Company Pension Scheme

*Generous fee remission for children of staff members

*Free meals can be taken at school during your working hours in term-time

The IT Technician will be responsible for:

*Installing, configuring, upgrading and maintaining IT equipment, systems, network infrastructure and services for users including staff, pupils and visitors

*Supporting IT projects including roll-out of new hardware, software, network infrastructure and updates

*Troubleshooting, diagnosing and resolving issues within IT equipment and networking infrastructure including user error, hardware and software faults

*Taking pre-emptive action to prevent common, recurring or predictable issues

*Monitoring helpdesk tickets and resolving user issues in a timely manner

*Communicating in a professional manner with all users, including staff and pupils, either face-to-face, over the telephone or via email

*Liaise with other school departments, in resolving issues, installing IT equipment, systems and services and in supporting IT projects

*Providing advice, guidance and training to users in relation to IT equipment, systems and services

*Experimenting, testing and evaluating new technology

*Maintain the cyber security of school data, highlighting and challenging any risks as they are identified

*Creating and maintaining documentation including guides, procedural documentation, reports and asset registers

*Any other duties that your line manager sees fit, providing that such duties are appropriate to your role

*Manage the maintenance of other IT operated through the network, e.g. telephone system, CCTV, website etc.

Person Specification:

The IT Technician will

·be honest and reliable

·be a supportive team player

·have a good work ethic

·approach their work with a conscientious attitude

·be loyal to the school, its ethos and Christian heritage

·Be flexible and willing to take on additional task related to the daily challenges of a busy school environment

·be committed to upholding all Health and Safety regulations in force

Experience and Qualifications

Essential

·Basic understanding of computer networks and systems maintenance.

·Proficiency in software installation.

·Familiarity with operating systems and troubleshooting.

Desirable

*Practical experience of IT support.

*Qualification in an ICT related field

To Apply:

Please visit Work with Us - Wychwood School to download an application form.

For more information or to discuss the role, please email the Director of Operations: d.radnor@wychwoodschool.org

It is the duty of independent schools and in particular boarding schools to promote and safeguard the welfare of children in their care. Wychwood School is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers, the Disclosure and Barring Service (DBS), and online and open social media checks. At Wychwood we are aware that pupils may suffer physical, sexual, domestic, emotional or other forms of abuse either at home or away from the school, or within school itself. There are clearly laid down and recognised policies and procedures for dealing with abuse which are available to see on request. The school follows the DfE statutory guidance given in the latest version of Keeping Children Safe in Education.