Insights Analyst

Join a Central Operations team as an Insight Analyst, where you will turn data into powerful insights that shape life changing community programmes. Working closely with senior leaders and delivery teams, you will play a vital role in strengthening how they measure, understand, and improve the impact of work across London communities., * Analyse and report on programme performance and community impact using Salesforce and other data systems.

• Design and maintain dashboards that deliver real time insights and actionable outcomes.
• Support delivery teams in tracking KPIs, identifying trends, and improving programme effectiveness.
• Manage and optimise data systems to ensure accuracy, integrity, and usability.
• Collaborate with internal and external partners to meet reporting needs and share meaningful insights.
• Build data confidence across teams by training staff and promoting evidence-based decision making.

• Strong analytical skills with a keen eye for detail and accuracy.
• Excellent communication skills able to turn complex data into clear, practical insights.
• A proactive, collaborative approach with the confidence to work independently.
• Experience with data visualisation tools (e.g. Tableau, Power BI) and advanced Excel skills.
• Must have Salesforce experience.