Temporary Operations Support Specialist - Education Tech
Role details
Job location
Tech stack
Job description
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Candidate Assessment Rigorously review candidate applications against programme criteria and carry out any required follow-ups to gather missing information.
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Query Management Respond to candidate queries in a professional and timely manner, ensuring all communication aligns with agreed Service Level Agreements (SLAs).
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Enrolment & Onboarding Support the end-to-end enrolment process, ensuring all system setup and on boarding tasks are completed accurately and efficiently.
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Funding & Compliance Ensure the correct upload, management, and reconciliation of candidate information to meet UK government funding requirements.
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Tactical Execution Handle high-volume administrative tasks including data entry, record auditing, documentation checks, and system updates.
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Data Integrity Proactively identify and resolve candidate blockers to prevent delays in programme start dates.
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Team Flexibility Provide additional capacity across different areas of the operations team as priorities shift during the peak period.
Requirements
Are you ready to dive into the exciting world of tech? Our client, a dynamic organisation in the technology sector that up skills candidates on behalf of over 1,500 companies in AI and Tech, is seeking a detail-oriented Administrative Assistant to join their operations team on a full-time temporary basis during their peak period.
If you thrive in a fast-paced, highly administrative environment and have a passion for supporting educational initiatives, this could be the perfect role for you!, * Previous experience in a learner/education administrative role is highly desirable.
- Technical Aptitude: Comfortable navigating different systems and platforms, including experience using Google Sheets for data tracking
- Strong attention to detail - you'll need to spot missing documents and ensure everything is in order.
- Exceptional organizational skills - manage multiple tasks and priorities with ease.
- Excellent communication skills - you'll be reaching out to applicants and collaborating with the team.
- A proactive approach - take the initiative to streamline processes and enhance our application workflow.