Technical Specialist

This is a great job for someone who loves working with technology and enjoys helping colleagues solve their IT issues.

If you're someone who prides yourself on great customer service, thrives in a hands-on tech environment, and likes to make things work better for people, this could be your next step.

This is a fulltime, onsite role, and you'll be working in the Liverpool office Monday to Friday.

A bit about the job

You'll join our friendly Onsite Support IT team, helping colleagues across the Liverpool office stay connected and productive.

You'll provide 1st and 2nd line deskside support, solving technical problems, getting people back up and running, and keeping our IT services running smoothly. You'll work closely with other technology teams too, helping us deliver brilliant support across Aviva.

There may also be the occasional need to support colleagues at other Aviva sites.

• Excellent collaboration and customer service skills

• The ability to multitask whilst working in a busy customer-focussed environment

• Proven experience in providing 1st & 2nd line end user support at all levels within an organisation

• A good technical understanding of: Windows 10/11, Microsoft Office 365, Microsoft MECM, Microsoft Active Directory ServiceNow, Entra and Apple IOS

• Good understanding with mobile devices (iPhones, iPads), Microsoft Intune and Mobility/VPN technologies

• Starting salaryCirca £35000(depending on location, skills,experienceand qualifications)

• Bonus opportunity 8% of annual salary - Actual amount depends on your performance and Aviva's

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in

• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

• Aviva-funded Private Medical Benefitto help you get expert support when you need it

• Make your money go further - Up to 40%discount on Aviva products, and other retailer discounts

• Up to £1,200 of free Aviva shares per year through ourMatching Share Planand share in the success of Aviva with ourSave As You Earnscheme

• Brilliantlysupportive policiesincluding parental and carer's leave

• Flexible benefitsto suit you, includingsustainability optionssuch as cycle to work

• Make a difference, be part of our Aviva Communities and use your 3paid volunteering days to help others

• We take yourwellbeingseriously with lots of support and tools

• Take a look to learn more.Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

• We'reinclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if youdon't, we would still encourage you to apply.

• We also consider all forms of flexible working, including part time and job shares.

• To find out more about working at Aviva take a look here