IT Assistant

A growing organisation is looking for an IT Assistant to support day-to-day technology operations across the business. This role is ideal for someone with solid IT fundamentals who enjoys problem-solving, supporting users, and getting involved in a wide range of technical tasks., * Provide first and second line IT support to internal users

• Set up, maintain and troubleshoot laptops, desktops, mobile devices and peripherals
• Manage user accounts, access rights and permissions
• Support common business applications, networks and cloud-based tools
• Assist with IT onboarding and offboarding processes
• Escalate complex technical issues to external providers where required
• Help maintain IT documentation, asset registers and basic security practices

• Previous experience in an IT support or IT assistant role
• Good working knowledge of Windows and macOS environments
• Familiarity with Microsoft 365, hardware troubleshooting and basic networking
• Confident communicating with non-technical users
• Organised, proactive and keen to learn
• Relevant IT qualifications or certifications are a plus but not essential

• Salary of £35,000 to £40,000 depending on experience
• London office base with remote working flexibility
• Exposure to a broad range of technologies
• Supportive team environment with room to develop your skills

If you're looking for a hands-on IT role with flexibility and progression, this could be a great next step.