UK Applications Specialist

Epredia
Runcorn, United Kingdom
14 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate

Job location

Remote
Runcorn, United Kingdom

Tech stack

Microsoft Office
Salesforce

Job description

As an Applications Specialist at Epredia, you will be the ambassador of our Anatomical Pathology products, responsible for instrument installations, demonstrations, customer training, and technical support. You will collaborate closely with Sales, Field Service, and Marketing teams to ensure customers receive exceptional service and product expertise., Conduct instrument installations, product demonstrations, and end-user training (IQ/OQ). Provide technical support and troubleshooting for customers and partners. Collaborate with Sales, R&D, and Marketing teams to support product commercialization. Maintain detailed service records using ServiceMax. Deliver workshops, educational seminars, and presentations at local and national events. Support equipment sales proposals and tender documentation as needed., Field-based role with significant exposure to customers and industry events. Collaborative, professional work environment with growth opportunities. Comprehensive training and support to enhance your skills and career development.

Requirements

Do you have a valid Driving Licence license?, Do you have experience in Salesforce?, Do you have a Bachelor's degree?, You are a skilled Laboratory Scientist with a passion for histology and customer support. You thrive in a field-based role, enjoy demonstrating instruments, delivering training, and solving technical challenges. You are self-motivated, organized, and excellent at building strong relationships with customers and colleagues., Bachelor's degree in biology, Chemistry, or Biomedical Science (or equivalent). Minimum 3 years' experience as a Laboratory Scientist, preferably in histology. Proficient in Microsoft Office; experience with CRM tools (Salesforce.com / ServiceMax) preferred. Self-motivated, independent, and customer-focused. Full UK driver's license.

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