Expert Support Business Manager (Clinical)
Role details
Job location
Tech stack
Job description
Global Clinical Systems Business Specialist
We are seeking a highly skilled Global Clinical Systems Business Specialist to join a dynamic team. This role sits within the business organisation and focusses on enabling efficient clinical operations through optimal use of technology solutions. You will play a key role in global cross-functional projects, ensuring systems meet operational needs and deliver maximum value to end users.
Key Responsibilities
Participate in global, cross-functional project teams, providing expertise and compiling user requirements for systems supporting: Study start-up Monitoring Clinical Trial Management Electronic Trial Master File (eTMF) activities Develop expert knowledge of relevant applications and advise on optimal Utilisation: Recommend business rules and system policies/procedures Perform administration tasks for key tools Conduct User Acceptance Testing (UAT) and system validation Manage quality checks and housekeeping activities Develop and deliver system training and support events Collaborate with process experts to define feature roadmaps Analyse reporting options to support operational plan compliance Drive troubleshooting for escalated system issues Identify opportunities for application improvements and propose innovative solutions
Key Skills & Experience
Strong project management skills with experience leading impactful global initiatives Broad understanding of global clinical operations processes and ability to translate these into integrated system solutions
Effective technical and analytical skills for issue resolution and process
Desired Skills
Veeva Vault Clinical or similar clinical systems
6-month initial contract, based in Reading (Inscope)
Please send CV to Claire.helliwell@hays.com
#4760124 - Claire
Requirements
Strong project management skills with experience leading impactful global initiatives Broad understanding of global clinical operations processes and ability to translate these into integrated system solutions
Effective technical and analytical skills for issue resolution and process
Desired Skills
Veeva Vault Clinical or similar clinical systems
