Technical Analyst

Randstad UK

Shipdham, United Kingdom

3 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Shift work

Languages

English

Compensation

£ 52K

Job location

Shipdham, United Kingdom

Tech stack

Microsoft Windows

IBM AIX

Antivirus Softwares

Backup Devices

Database Applications

Web Servers

Microsoft SQL Server

Windows Server

Citrix Systems

Oracle Applications

RS-232

TCP/IP

Information Technology

Job description

Provide second and third-line technical support, managing capacity and proactively monitoring the organization's IT infrastructure. You will supervise other analysts and act as a technical lead for complex system investigations and upgrades., * Provide 3rd line technical support for the onsite helpdesk.

Manage the onsite Citrix Service Farm.
Plan and supervise maintenance and installation work with contractors and system architects.
Perform system performance investigations and capacity analysis.
Participate in the on-call rota as required.

Requirements

Certification: MCP or MCSE (Windows 2003-2012).
Education: Relevant Degree, HND, or HNC in a technical discipline.
Server Infrastructure: Expert support for Windows Server (2003-2012) and OS builds for Windows 7/10.
Networking: Strong knowledge of LAN, TCP/IP, x400, and RS-232.
Backups/Security: Management of enterprise backup/restoration (Oracle/AIX) and anti-virus/patching technologies.
Specialized Systems: Support for MS SQL Server, Web Server products, and multi-user database applications like the ICE system.